Accelerator Studio: How to Use Standard Operating Procedures to Get Your Life Back

January 16, 2024 11:30am - 1:30pm
Location Information:
3001 East Kemper Road
Cincinnati, OH 45241
United States
Contact Information:
NARI of Southwest Ohio
(937) 222-NARI
Cost(s): $30.00 Members / $50.00 Non-Members

In this program, David Lupberger will take business owners and managers through a systematic 5-step process to implement "standard operating procedures" within their organization. This is a required step for any manager who wants to lessen company dependence on them as leaders, and to begin to effectively delegate day-to-day responsibility as well as establish accountability.

With effective delegation, business leaders can begin to take on more of a strategic role within the organization, working on the business as well as working in the business.  This is key to becoming a true leader and creating company transferable value. 

This course will help attendees - 

  • Discover new ways to systematize company operations
  • Identify organizational needs and how to respond to them
  • Create a framework for identifying specific tasks for every position in your company
  • Discover how to create "standard operating procedures" needed to manage more effectively

David draws on more than three decades of experience in the residential remodeling field to work with remodelers in developing proven business systems. Through his work in the remodeling industry, he hopes to redefine the way the remodeling industry operates so that the trust between quality remodelers, their customers, suppliers, and trade contractors can be leveraged and improved.

He has been involved with custom home building and remodeling for over 30 years and over 90 percent of his work came from repeat and referral business, demonstrating the trust he developed. That experience in managing customer expectations led him to write a book called, Managing the Emotional Homeowner, which has become one of the bibles of the remodeling industry and helped hundreds of remodelers improve the level of service they provide clients.

David believes fervently that the best customer service only comes when a remodeler can deliver consistent results, which happens only with proven systems. He spent nearly four years writing the Remodelers Turnkey Program. This series of manuals is a basic how-to text on running a remodeling company. He recently authored the Home Asset Management Plan, a business system showing contractors how to implement a “client for life” program with their homeowner clients.

From his base in Colorado, David now consults with both remodelers and industry manufacturers to maximize customer service relationships between all the industry partners. 

This Studio, hosted by Ferguson, will include lunch as well as unlimited networking and the educational program. Companies are encouraged to send multiple managers to ensure all information is heard and learned so when participants return to the office, all perspectives and insights are captured.